Frequently Asked
Questions

TRXGen is an online tool that allows you to generate realistic bank SMS transaction notification images. You enter your transaction details — such as amount, currency, balance, and reference — and TRXGen produces a downloadable PNG image styled like a real mobile banking SMS.

TRXGen operates on a wallet-based credit system. New users receive a small starting credit. Additional credits can be purchased via Paystack (card or MoMo) or manual MoMo transfer. Pricing is kept affordable for all users.

Absolutely. TRXGen is fully responsive and works on all modern smartphones, tablets, and desktops — no app download required.

Generated images are stored on your account indefinitely as long as your account remains active. We recommend downloading and keeping a personal copy of any image that is important to you.

TRXGen currently supports:

• GHS — Ghanaian Cedi
• USD — US Dollar
• EUR — Euro
• GBP — British Pound
• NGN — Nigerian Naira
• KES — Kenyan Shilling
• CAD — Canadian Dollar
• AUD — Australian Dollar
• INR — Indian Rupee
• ZAR — South African Rand

Currency conversion rates are updated regularly and pulled live when you generate a transaction.

A Credit transaction represents money received into an account (e.g. "Payment received from Credit.Inv"). A Debit transaction represents money sent out of an account (e.g. "Payment sent to Electricity Bill"). TRXGen colour-codes them — green for credit, red for debit — just like real banking apps.

Yes. Every generated transaction screenshot is available as an instant PNG download. Your images are also saved to your account history so you can re-download them any time.

Go to Add Funds in your dashboard. Enter an amount, select your currency, and choose a payment method:

• Paystack — Pay instantly with a debit card, credit card, or Mobile Money (MoMo).
• Manual MoMo Transfer — Send directly to our MoMo number and your wallet is credited after confirmation.

• Paystack payments are credited automatically within seconds after confirmation.
• Manual MoMo transfers are credited within 1–24 hours after your transfer is verified by our team.

If your Paystack payment was confirmed but your wallet hasn't updated after 10 minutes, please contact our support team with your Transaction ID and payment reference. For manual MoMo transfers, allow up to 24 hours before reaching out.

Yes. TRXGen uses secure, encrypted database connections and never stores your card or MoMo PIN. Payment processing is handled entirely by Paystack, a PCI-DSS compliant payment provider. We do not sell or share your personal data with third parties.

You can reach our support team through the Support page in your dashboard, or by emailing us directly at [email protected]. We aim to respond to all queries within 24 hours.